The Texas Department of State Health Services Immunization Unit launched ImmTrac2 on April 3rd. The new system replaces the previous system, ImmTrac, and provides expanded capabilities for registered ImmTrac2 users. To learn more about ImmTrac2 and what to expect, please visit the ImmTrac2 website, where many resources are available, including the Implementation Guide, User Manual, Provider Online Enrollment Manual, webinars and PowerPoint presentations, which are all available for download at the ImmTrac2 Forms and Document webpage.
The DSHS Immunization Unit is expecting to see a large call volume for the ImmTrac2 Help Desk (1-800-348-9158). Due to the large call volume, the time it takes to speak to a Help Desk support staff member may be longer than usual. It is encouraged for registered users to email the ImmTrac2 Help Desk at ImmTrac2@dshs.texas.gov as the response time may be quicker.